Quote:
Originally Posted by NickyN
4. Calling the customer service number for a certain company only to get the automated directory assistance voice. Press 1 for this, 2 for that, 3 if it's for this, 4 for that, 5 and 6 and 7. So I pick 7. I get the response, "invalid entry please try again." I try again. #7. "Invalid entry please try again." I try again. Hit #7. I guess after 2 mistakes that's it. The next msg I heard was "thank you for calling, please try again later." grr.....
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I dream of being able to press numbers when I call customer service centres now. They all seem to be moving to an automated voice saying "in a few words tell me what you're calling about today?". Then you hope the computer understands you and puts you through correctly or more likely its guessed what you've said, it's wrong and then repeat.