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Originally Posted by plarazza
http://www.creditcardfinder.com.au/h...ansaction.html
Could I get a chargeback if I ordered a specific brand of product and received another one instead? Yes, there are various reasons for a chargeback including a “not as described” rule. Getting the incorrect brand falls under that category.
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Getting something different is clear cut. My 'Not as described' was verbal. Whole different kettle of fish. Becomes a 'who said what' slinging match.
Hopefully they come through with the money.