Local Ford Dealer = Depressed

[glennb]

Originally Posted by 1Tunnah

Gidday to everyone here at the forums.
Well, this is my rant..I had the old problem of the bonnet release lever breaking the base of the fuse box in my BA 1 tonner. Anyway I booked into the Ford dealer for a 40,000km service and repairs. On picking up vehicle, was given bill for $360 and told to re-book for fuse box repairs. Also told that the hand-brake needed adjusting & brake fluid needed changing. I thought that this would have been done in the service, but no. On returning for the fuse box repairs, the technician said the handbrake didn't need adjusting, just the bolts needed tightening. Upon receiving the $630 bill, noticed that they charged $110 for adjusting handbrake. When I queried it, they said after I left in the morning, they had to adjust it, not tighten bolts. They charged me $55 for brake fluid plus labour. Charged me $55 for new wiper blades ( which I didn't ask for ). After spending nearly $1000 in two weeks, I asked what warranty I had, as I purchased the car as part of Ford's 04 run-out sale, which offerred 5yr warranty's as standard. Was informed I only had a 3yr warranty, and the salesman that sold me the car left months ago. I know this is a long whinge, but my opinion of Ford has taken a beating...

This is in Queensland?? I broke down in Near Surfers took my car into ford and they gave me a huge spill and tried to charge more than they quoted, but I stood firm and got out of it not screwed , but I have heard that Ford in Queensland are pretty dodgy.( this is from locals who have moved from Vic to the big sunny) but Im sure that they are not all like that and I would take it to another one.