![]() |
|
![]() |
#151 | |||
Guest
Join Date: Feb 2012
Location: Sydney
Posts: 653
|
Quote:
|
|||
![]() |
![]() ![]() |
![]() |
#152 | ||
Kicking back
Join Date: Dec 2013
Location: Western sydney
Posts: 8,508
|
Back in 2011, a few months out of warrenty, I snapped the tailshaft in my bog stock 08 ghia. I got it towed home and spent a few days checking out my options. I bit the bullet and got it towed to thompson ford in parramatta. A week later I went to pick it up and whilst speaking to the guy on the desk the sevice manager walks out hands me my keys and the docket then walks me outside. The docket said parts and labour $1800, balance due $0. All he said to me was "these things don't happen to a car like that" then walked back inside. The warrenty was expired and it wasn't like I could drive the car to the next place to get it fixed. I was expecting to get completely ripped off.
|
||
![]() |
![]() ![]() |
7 users like this post: |
![]() |
#153 | |||
FF.Com.Au Hardcore
![]() Join Date: Nov 2007
Location: Riff
Posts: 12,352
|
Quote:
|
|||
![]() |
![]() ![]() |
4 users like this post: |
![]() |
#154 | ||
Render unto Caesar
Join Date: Feb 2008
Location: ::1
Posts: 4,221
|
Brakes and More in Langwarrin.
Wayne was very helpful in providing recommendations for replacement rotors and pads for the XR5 based on my usage of the car. Priced at a fraction of the price of OEMs (1/3) and even opened the shop on Saturday for me to come and pick them up.
__________________
"Aliens might be surprised to learn that in a cosmos with limitless starlight, humans kill for energy sources buried in sand." - Neil deGrasse Tyson |
||
![]() |
![]() ![]() |
2 users like this post: |
![]() |
#155 | ||
FF.Com.Au Hardcore
Join Date: Jun 2017
Posts: 1,341
|
Aust Transmission Center in Parramatta. My trans dropped its guts so I rang three people close to home. ATC were the most accommodating with price & turnaround time. I got my car back and a few weeks later the engine mounts went. I replaced those, along with the transmission mount. After that, the car developed a vibration whilst stationary in drive, but not in neutral. I went back to ATC, keep in mind this is now 6-8 weeks after the changeover and explained the noise. They took the car back, put another tranny in and checked over all the other potential trouble spots. This took them over half a day to do a job they charge $1200 for. When they rang me to say the car is ready, the owner said ''no charge mate, if you're happy, I am happy'' I nearly fell over with shock as I honestly can't remember the last time I had something done for nothing. I went straight over to the pub across the road and bought the staff a 30 can block of VB and since then, I have taken two other cars in for service, along with a carton of cans each time. The way I see it, I get peace of mind knowing my cars get the extra mile and they get the extra business plus a few cold ones! Each time I go in, there is always a customers pride n joy, 66 427 Corvette, 32 Ford roadster, plus the usual performance euro's & tuners etc. These guys are not only great mechanics but enthusiasts too. Joe is one of the guys I deal with and his Ford knowledge alone is amazing. He spent over 30 mins helping me and explaining how things work, what is a waste of time and what works when it comes to building auto & manual 'boxes.
Last edited by au350hp; 05-09-2017 at 12:30 PM. |
||
![]() |
![]() ![]() |
3 users like this post: |
![]() |
#156 | ||
Render unto Caesar
Join Date: Feb 2008
Location: ::1
Posts: 4,221
|
HCW Automotive in Box Hill. Con and his team are a great bunch and know their stuff, simply don't try and bullsh*t their customers.
__________________
"Aliens might be surprised to learn that in a cosmos with limitless starlight, humans kill for energy sources buried in sand." - Neil deGrasse Tyson |
||
![]() |
![]() ![]() |
![]() |
#157 | ||
FF.Com.Au Hardcore
Join Date: Jun 2017
Posts: 1,341
|
D&J Ford Lithgow NSW. I dealt with a staff member named Linda and found her to be attentive, knew her role and organised the order, payment & dispatch with no fuss. It should not be difficult to ring a place of business, request information about a product, its suitability, availability and price. However, most times these days, you need to research the product/service yourself, and then try your luck by phone or in person. In this case, the staff member Linda used her initiative and followed the enquiry through from the start to dispatch. I sent management an email about her, outlaying pretty much what I have told you. A good turn returned.
![]() |
||
![]() |
![]() ![]() |
![]() |
#158 | ||
FF.Com.Au Hardcore
Join Date: Dec 2014
Location: Brisbane
Posts: 565
|
Cook’s tyres at Sumner Park - Brisbane. Really knows his stuff, is a 1 man business. No bs, good price and does best alignments.
Had new set of Michy ps4s tyres on the other week along with alignment car is better than new. |
||
![]() |
![]() ![]() |
![]() |
#159 | ||
Regular Member
Join Date: Jan 2018
Posts: 32
|
I'd recommend Penrith Sinclair Ford Service, had few issues nothing major, they got right onto it no problem all fixed
|
||
![]() |
![]() ![]() |
![]() |
#160 | |||
Regular Member
Join Date: Jan 2018
Posts: 32
|
Quote:
|
|||
![]() |
![]() ![]() |
This user likes this post: |
![]() |
#161 | ||
Regular Member
Join Date: Sep 2015
Posts: 192
|
Just like to thank the team at Fulcrum Hillcrest, Qld for the great job installing the new Super pro AU pinion diff bush.
Some patience was needed to remove the old steel shell outer of the bush, but they kept me informed all along. Thanks. |
||
![]() |
![]() ![]() |
![]() |
#163 | ||
FF.Com.Au Hardcore
Join Date: Dec 2014
Location: St Marys Tasmania
Posts: 3,556
|
Big thanks to good old EBAY . I rang two local Ford dealership parts departments in the past week for the following .
Gas Struts for AU Falcon with spoiler and the pivot studs . Best price for the struts was $140 and for the pivot ball only , not the stud as they're no longer available was $13 excluding postage . Hmmm. Got on EBAY ,. Found the gas struts to suit Ford Falcon AU 1-2-3 built between 1998 and 2002 for sedan and for those with the spoiler for , wait for it , wait for it .......$35 , free postage too . Then I found the 10mm studs and pivot balls for $5.75 for 6mm thread or 8mm thread , so I got a pair of both for the same cost as what Ford wanted for the pivot ball only wqhich is useless anyway without the stud . I'd already sourced two new steering dust boots for same Falcon via EBAY for $18 for the pair and free postage . Yesterday they arrived , so did the gas struts ant the pivots should be here Monday according to the tracking info . This morning I tried one of the gas struts on the yet to let go side of the boot lid and fits into the ball socket fine behind the retaining clips . Although a bit of sloppiness that's due to the buggered pivot ball that's slightly better than the broken one on the other side . The new one will fit fine . This is why Ford ****s me so often with the prices and growing frustration but faith restored when many items not specifically genuine required can be found via online retail or outright EBAY etc ... |
||
![]() |
![]() ![]() |
This user likes this post: |
![]() |
#164 | ||
FF.Com.Au Hardcore
Join Date: Dec 2014
Location: St Marys Tasmania
Posts: 3,556
|
To be fair to Ford (re my previous post) one of the guys at Tilford (Hobart) did give me the part numbers for genuine / cross reference etc.
Pivot ball is EFF43634A Stud is V800241536D but was told no longer likely available Spoiler compliant gas strut AU sedan 1998-2002 is ERF406A10B Just incase anyone wants to track down genuine parts for boot lid issues . So , I was happy about that via the chap at Tilford .. |
||
![]() |
![]() ![]() |
![]() |
#165 | |||
FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 7,626
|
Quote:
I hope I am wrong in your case and that your purchase is a good one, but most times the genuine one is dearer for a good reason, but best to check as sometimes the genuine is cheaper also. |
|||
![]() |
![]() ![]() |
This user likes this post: |
![]() |
#166 | |||
FF.Com.Au Hardcore
Join Date: Dec 2014
Location: St Marys Tasmania
Posts: 3,556
|
Quote:
The gas struts if they fail fairly quickly it's only $35 down the drain but if they last several years it'll be a bonus . A lottery is correct . The studs though cannot be got from Ford so I was told although the pivots can be . Like a ship without a deck !!!!!...so to find the complete stud/pivot although there are two different threads I bought both , 6mm and 8mm was good . Got to drill and tap or weld anyway because the original surrounds are corroded to buggery , common fault apparently as it turns out . Genuine v non genuine . About 7-8 years ago I bought a new Panasonic DV Camera but came with only a single battery . I rang the Authorised Panasonic dealer not too far from me and was told a second battery would cost $230 . We have a crowd called Every Battery in Launceston who source all sorts of batteries for all sorts of things so I rang them . I was astounded to be told that they could provide the same battery , made by a licenced under Panasonic (Japanese company) with same 7.2V rating for $92 including postage . The salesman told me that the only difference was it wouldn't have the Panasonic logo on it . I use that camera to this day a lot and both batteries are still working and recharge the same . In that instance I could have paid $138 more for essentially the exact same item . I think that this happens more and more over time . Last edited by roddy1960; 20-05-2018 at 12:37 PM. |
|||
![]() |
![]() ![]() |
This user likes this post: |
![]() |
#167 | ||
Starter Motor
Join Date: Oct 2017
Posts: 4
|
Any good recommednations for panel beaters in Melb?
Heard some positive reviews for Brighton Panel Works from mates.. Tho we're a bit strapped for cash so a comparison would be good to start off with. Let me know! Thanks heaps Cheers |
||
![]() |
![]() ![]() |
![]() |
#168 | ||
Regular Member
Join Date: Aug 2015
Posts: 55
|
Second time I have used our fantastic member @vdo, this time to rebuild my 40 year old XC Fuel Sender. It is now so much better than factory and vdo's attention to detail and improvement on factory known problems is great. If you need work related to calibration or repairs, give vdo a hoy. Highly Recommended.
|
||
![]() |
![]() ![]() |
![]() |
#169 | ||
FF.Com.Au Hardcore
Join Date: Jun 2017
Posts: 1,341
|
Wanted to thank GTL for not only sourcing 'no longer in production' parts, but also safely delivering them to my home. Thanks again GTL, a true gentlemen.
|
||
![]() |
![]() ![]() |
11 users like this post: |
![]() |
#170 | ||
FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 7,626
|
|
||
![]() |
![]() ![]() |
9 users like this post: |
![]() |
#171 | ||
Starter Motor
Join Date: Aug 2022
Posts: 4
|
Thanks for Shannon's contact, my friend from Brisbane currently looking for someone there. He actually has a BMW)
________________________ Markus from Kiwigambling |
||
![]() |
![]() ![]() |
![]() |
#172 | ||
DIY Tragic
Join Date: Apr 2018
Location: Sydney, more than not. I hate it.
Posts: 21,780
|
Athol Park Wreckers (South Australia), 23 hours between phone order and delivery in Sydney.
|
||
![]() |
![]() ![]() |
3 users like this post: |
![]() |
#173 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Sydney
Posts: 771
|
Shout out to Shane at Dominelli's at Kirrawee in Sydney. Just had parts replaced, well out of warranty based on his advice, to claim of Ford HO. Has never batted an eyelid (other than in admiration) of the engine mods and tune. He's happy to talk to all enthusiasts regards dealer work.
__________________
2017 Mustang Lightening Blue, Cobb Intercooler, CAI, AccessPort, Turbo Blanket & V2 Exhaust, Mishimoto Down-Pipe & Overflow Tank, GFB DV+, Custom CRD Tune. Ford Performance Short Throw Shifter & Strut Brace. DBA T3 Brakes & Pads. Braided Brake Lines. H&R Coilovers. Anderson CF Track Pack Spoiler & Tailgate Panel. Blue CF/Leather Steering Wheel. |
||
![]() |
![]() ![]() |
![]() |
#174 | ||
Donating Member
![]() Join Date: Jun 2007
Location: Checking out soft furnishings....
Posts: 8,666
|
So huge shoutout to Mike Blewitt Ford in Coffs Harbour. Yesterday my sister bought a 2021 Ford Escape ST-Line ZH Auto AWD. They flew her to Coffs from Canberra to pick it. She drove it back home to Canberra. Once she got it home she decided to do some spirited driving and quickly realised it was a FWD. She rang me immediately as she always does for car things. I told her to call them tomorrow and tell them that she wants a refund. If they are difficult, which I fully expected them to be, I would sort it out for her.
She called them this morning and they got her to send a few pics to confirm. The general manager then called her personally and told her they will give her a full refund. 30 minutes later they had refunded her, plus an extra $800 for her lost time and organised a company to pick up the car. Excellent customer service that is so rare these days. I’ve been burnt by dealers a few times and this is the first good story I’ve ever had to tell about a Ford dealer. I was honestly expecting them to try and get her to keep the car or make the whole process difficult. So credit where it’s due.
__________________
Proud owner of the ugliest Ford ever made |
||
![]() |
![]() ![]() |
6 users like this post: |
![]() |
#175 | ||
2009 xr turbo,2004 fiesta
Join Date: Oct 2017
Location: Perth wa
Posts: 659
|
Would have been outstanding if they had have given her the right car in the first place,just wow....
Thats terrible. |
||
![]() |
![]() ![]() |
![]() |
#176 | ||
Donating Member
![]() Join Date: Jun 2007
Location: Checking out soft furnishings....
Posts: 8,666
|
Large dealership with people that have no idea about cars and are just business people. I can totally see how it happened. Whilst it's not ideal, at least the after purchase care was second to none.
__________________
Proud owner of the ugliest Ford ever made |
||
![]() |
![]() ![]() |
This user likes this post: |