Worst Corporate Image in Australia

[Full Noise]

The NSW RTA gets my vote.

[Unco]

funny how everyone is bashing telstra, yet every tom, dick and harry was queueing up for t3 last year.

[flappist]

Originally Posted by BlackLS

And that is because of Telstra's anti competetive ways! An example of this is Internode/Agile spent so much putting in its own telecommunications and data infrastructure into the Coorong area of South Australia, the day Internode's service came online Telstra lowered thier retail pricing, only for that area, that same day.

When Telstra was privatised they should have split the company - lines and infrastructure - which should have remained government owned, and the actual telecommunications company.

www.tellthetruthtelstra.com for more reading.

Telstra's anti competitive ways? HUH?

They offer a product that isn't cheaper than the others, they offer a product that IS ACTUALLY AVAILABLE and if you are the only one there you are the most expensive and worst service (and the cheapest and best service) aren't you?

But then phones are like cars, if you are an anti Ford troll then nothing will ever convice you that Ford might actually do something good will it?

Having lived almost all my life in regional areas, having owned mobile phones since the early 80's when the IMTS system required operator connected calls and having used cellular mobile services employing AMPS, GSM, CDMA, TDMA, WCDMA on 850, 900, 1800, 1900 & 2100Mhz in Australia, Singo, Hong Kong, China, USA, Canada, Mexico, New Zealand and various islands the current NextG offering, despite the buggy first generation handsets and odd glitch is the best one yet.

As far as bad corporate image, there really aren't any I can think of. Unless you are directly exposed to a company you know norhing about them and therefore all you see is positive spin and if you are directly exposed then you view of them is not based on their image.

Telstra, if you hate them it is not because of the image it is for other reasons.
Petrol, yes they are expensive but you still buy a huge petrol guzzling car don't you?
AWU, is very popular with lazy drones but less so with people who actually work.
HIH, who?
QLD Transport, every K over is a dollar, I mean killer......

[b2tf]

Originally Posted by Full Noise

The NSW RTA gets my vote.

Agreed. Roads and Turds Authority.

[|||]

Big Kev

[savagE]

Originally Posted by Full Noise

The NSW RTA gets my vote.

Oh, Beat me to it.

RTA hands down have horrible customer service let alone the massive fees for nothing.

P2 test cost me $105. $30 just to book it and $70 for the licence.... What a rort.

[gozza]

Ive had my fair share of Bad experiences with Telecommunication Companies

I just moved house and was under a contract with a Net Provider...After about 5 weeks of getting jacked around by them and Optus i went with Telstra

So Far nothing but happiness... I was told 4-6 Working days for my Broadband gear to be set up and delivered. It came in 4 days - Technical support are very helpful and i actually spoke to a Native Tongue

+1 Telstra

[irlewy86]

Any of the major media outlets.

I grow tired of lazy journalisim and sensationalisim.

[TZENU]

Anything remotely owned or managed by James Packer

[tapeworm]

Hardie, Telstra, All the Banks, Government, Big Supermarket chains, Petrol Companies, RTA, Commercial TV.
All of the above.~

[uranium_death]

I think Telstra are a good company. YES, you pay more but keep in mind, while international telcos leech off Telstra and pick the plum areas, Telstra is left to service the country which costs squillions to look after for little return. In comparison, international telcos come alone, try to poach customers by sending people who cannot speak English coherently and give poor service.

I'm with 3 mobile and despite being with Hutchison Telecommunications for 5 years, when my phone broke down 1 month after warranty, they couldn't "help me out", instead slapping me with a 150 dollar repair bill (screen busted -phone NEVER dropped. Just decided to die) and refusing to help me pay off the rest of the phone so I can get a new one.

Telstra have helped us out many times with queries and from what I've experienced, the people we talk to know what we are talking about and can answer all of our queries.
We were hit with a $3,000 phone bill conjured up by my twin (talks on the phone hours every day to mobiles -not any more though) and Telstra was happy to wipe $500 off it just to help out since we told them the circumstances (my brother being a rabid animal with little between the ears). They could have easily said, "no, get nicked" but were happy to help. I have no compaints with Telstra. I think it's a bandwagon.

IMO, Commonwealth Bank...every year they announce record profits and to celebrate they raise costs to the consumer. Couple that with the 10 minute waits I have to endure when I go in the place...it's poo. And yes, we have shares, but I don't care.

[gozza]

Another id like to add in regards to Telstra is that they are reasonable flexible with their contracts.

You can upgrade/downgrade any time - Also Transfer fees are significantly lower compared to others..

Just for Example i was going to get charge $175 to transfer my ADSL2 Service - All that really entails is a guy going to the exchange and switching a few cables

Telstra have a $55 flat fee for cable....If you don't have the wiring in the place your moving too that will also cover a technician to install everything

PS Mods - Add Telstra to your dictionary

[Ozfords]

Originally Posted by uranium_death

I think Telstra are a good company. YES, you pay more but keep in mind, while international telcos leech off Telstra and pick the plum areas, Telstra is left to service the country which costs squillions to look after for little return. In comparison, international telcos come alone, try to poach customers by sending people who cannot speak English coherently and give poor service.

THANK YOU!! Most people in suburbia and in metro areas don't know the millions of dollars it takes to service a hand full of folk in areas as large as Tasmania in the outback!

It was always a stupid idea to privatise Telstra, it will never work in such a large nation were 70%+ of the populise live in tightly bunched metro areas close to the coast and the rest live 100s of kilometres apart and far away from metro centres!

It's about as stupid as privatising gas and electricity, oh wait...


My vote for worst corporate image has got to be PBL!!

[The Monty]

Optus
Onetel
ATO
Optus
Reserve Bank

[devilracer_01]

Qantarse

Optarse

Woolworths/Safeway

Taxi's

Channel Nine

[Paxton]

Originally Posted by Ozfords

My vote for worst corporate image has got to be PBL!!

Have to agree with you there. Since Big Kerry carked it, PBL (and channel 9 for that matter) have turned to shite. My Investment in them has floundered, and will only go backwards in the next few years as James silences his Dad's advisers and goes it alone.

Other than PBL, the ABC have been constantly against (some would call it a vendetta) any corporation in Australia who have said even remotely that they are reviewing their investment here. Look at MMAL and now recently Ford.

Don't get me started on City Rail.

Originally Posted by flappist

They offer a product that isn't cheaper than the others, they offer a product that IS ACTUALLY AVAILABLE

In some areas yes Telstra is a neccesary evil, only because Telstras overcharges other telcos to use Telstra infrastructure. Its very handy when you own the exhanges, lines etc and can pretty much charge other telcos whatever you want.

If infrastrucure was still government owned and all the telcos were on a level playing field, I am next to certain that phone and especially data would quicker, cheaper and more widespread.

Just for Example i was going to get charge $175 to transfer my ADSL2 Service - All that really entails is a guy going to the exchange and switching a few cables

Telstra have a $55 flat fee for cable....If you don't have the wiring in the place your moving too that will also cover a technician to install everything

This is a perfect example showing how Telstra overcharges other telcos to access exchanges/mdfs and has double standards with charges for its own customers.

On top of this its also been a long suspicion of mine that Telstra put their own customers job list in front of serving another Telco's.

But then phones are like cars, if you are an anti Ford troll then nothing will ever convice you that Ford might actually do something good will it?

Not quite, being an anti-Ford troll is an emotive state to be in. My dislike for Telstra is more logical.

Using your example, with the way i understand it, it would be like Holden owning all the roads in Australia, and Ford were forced to pay massive amounts above cost price to Holden to allow Ford to drive on its roads. Meanwhile costs of running a Falcon is 5% of what a Commodore uses and is 10x quicker, but its impossible to drive Falcon outside metro areas as it would cost so much to Ford to pay Holden its rediculous rates in sparcely populated areas. Its an obsurd position to be in yes, but in a nutshell thats exactly whats happening in the Telcos.

I am not an expert nor do I claim to be, but my observations, some past issues and dealings with ISPs, Telstra and telcos in my field of work and what I have read and researched (claims from both sides of the fence) brings me to believe what I believe. There are other things I can go into with Telstra but I'll leave it here.

[4.9 EF Futura]

Originally Posted by flappist

Telstra's anti competitive ways? HUH?

They offer a product that isn't cheaper than the others, they offer a product that IS ACTUALLY AVAILABLE and if you are the only one there you are the most expensive and worst service (and the cheapest and best service) aren't you?

But then phones are like cars, if you are an anti Ford troll then nothing will ever convice you that Ford might actually do something good will it?

Having lived almost all my life in regional areas, having owned mobile phones since the early 80's when the IMTS system required operator connected calls and having used cellular mobile services employing AMPS, GSM, CDMA, TDMA, WCDMA on 850, 900, 1800, 1900 & 2100Mhz in Australia, Singo, Hong Kong, China, USA, Canada, Mexico, New Zealand and various islands the current NextG offering, despite the buggy first generation handsets and odd glitch is the best one yet.

As far as bad corporate image, there really aren't any I can think of. Unless you are directly exposed to a company you know norhing about them and therefore all you see is positive spin and if you are directly exposed then you view of them is not based on their image.

Telstra, if you hate them it is not because of the image it is for other reasons.
Petrol, yes they are expensive but you still buy a huge petrol guzzling car don't you?
AWU, is very popular with lazy drones but less so with people who actually work.
HIH, who?
QLD Transport, every K over is a dollar, I mean killer......

Telstra bashing seems to be a common thread to every site and forum that i happen to stumble across in my journeys throughout cyberspace. There's a common link. As far as im concerned, the continual telstra bashing arises from one reason and one reason only.

Users on internet forums want unlimited internet for $50/month and if it doesnt happen - it's all telstra's fault. Of course it has nothing to do with the limited infrastructure available to get data in and out of the continent. Nothing what so ever

It never ceases to amaze me how far people's conspiracy theories against telco and government will go, all because they want to be able to download pirated materials from torrents 24/7 (NO - it's not linux distributions lol).

Reserve Bank

Cor that's a bit rough, what have glen the boys done? lol. If you got a beef with the RBA's decisions, fix your interest rate

[aye you]

BlackLS, actually telstra is forced by ACCC regs to sell access to other companies at a price that is way lower than what it costs them to maintain the service. i'll find you the statistics that show since ghrame samuel has been in the price went from around $17.50 i think to $2 per service, and that it costs Telstra close to $15 to maintain each service line.

[falzoony]

AWB
Channel 9, for taking off family guy for that stupid tennis playing guys show.

[Greenhorn]

telstra by far. i just got another bloody phone call from them trying 2 con us back

[Scott]

Worst corporate image is a tough one. I hate and refuse to deal with a few companies but general perception might be that they are fine.

The company I dislike the most is Telstra. If I want it, they can find a way to screw it up.
Worst corporate image..... hmmmm, one security company sticks out like dogs nuts to me.

[Redrum]

Flexi Rent

For slugging me with a $25 fee due to one late payment in 7 sevens of being a customer.

[DOC]

The wiggles, Geoff is always asleep.

[Fev]

Telstra
NSW's labor government..

[4Vman]

Originally Posted by 4.9 EF Futura

Telstra bashing seems to be a common thread to every site and forum that i happen to stumble across in my journeys throughout cyberspace. There's a common link. As far as im concerned, the continual telstra bashing arises from one reason and one reason only.

Users on internet forums want unlimited internet for $50/month and if it doesnt happen - it's all telstra's fault. Of course it has nothing to do with the limited infrastructure available to get data in and out of the continent. Nothing what so ever

It never ceases to amaze me how far people's conspiracy theories against telco and government will go, all because they want to be able to download pirated materials from torrents 24/7 (NO - it's not linux distributions lol).

Cor that's a bit rough, what have glen the boys done? lol. If you got a beef with the RBA's decisions, fix your interest rate

Its usually "monkey see monkey do" when it comes to corporate bashing like this, most do it because others do it so it must be right......
Ive had good experiences with Telstra, generally speaking they have excellent products and sevice, you pay a premium, but you get a better more reliable result.

[JBomb3000]

Personally i have a vendetta against StGeorge bank.

[BA_Turbs]

Originally Posted by 4Vman

Ive had good experiences with Telstra, generally speaking they have excellent products and sevice, you pay a premium, but you get a better more reliable result.

Can't agree more. Have been with them for 8 years now, and have no intention of changing any of my services.

[The G6ET Spot]

I'd say with a call centre operator like this, any company would win this hands down

[clontarf_x]

Originally Posted by flappist

Telstra's anti competitive ways? HUH?

Read the news lately? ACCC told them to reduce their wholesale pricing because it was considered anti-competitive. To counter this loss, T increased their wholesale local call rates. Don't believe their propoganda BS...

They offer a product that isn't cheaper than the others, they offer a product that IS ACTUALLY AVAILABLE and if you are the only one there you are the most expensive and worst service (and the cheapest and best service) aren't you?

To compare, iiNet/Agile were the first people to build a nationwide ADSL2+ network, something Telstra refused to do. Only after ADSL2+ gained footing, Telstra enabled ADSL2+ only in exchanges where competitors are currently selling it. So, in short, they screwed over anyone they COULD supply ADSL2+ to and aimed at the exchanges with competition already up and running.

But then phones are like cars, if you are an anti Ford troll then nothing will ever convice you that Ford might actually do something good will it?

Since Telstra was privatised nothing good has come out of it, and it hasn't lead in ANYTHING telecommunications wise. It was second to both Optus and Hutchinson for G3 and iiNet/Agile for ADSL2+. More recently they only just decided to "upgrade australias national infrastructure" when Optus/Singtel forwarded their plans to the Government

Having lived almost all my life in regional areas, having owned mobile phones since the early 80's when the

There were no other competitors back then. It was also government back then. Times have changed.

As far as bad corporate image, there really aren't any I can think of.

Anti-competitiveness. That's a fairly bad corporate image to have...

Everything I have said so far is just from the ISP side of their business. I could rant on about their currently handling of their telecommunications infrastructure if I wanted to but that would deserve it's own thread.

So, as for the threads original question

1) Telstra
2) Liberal Government (Federal)

They just seem outdated. That combined with their attacks on the new Labor leader having almost no effect with public opinions. Not doing too well at all :P