Sct Tuners Back On - Page 2

The Monty · 02-02-2009, 09:39 AM

Quote:

Originally Posted by Herrod Motorsport

The x3 will work on the AU falcon
We are working on an upgrade to X3 only for the people who want to update as they do not have to update.
Forget the 90 day period as we are working on a fair phase out plan .

Please contact your tuner and get him to contact us with his details as we need all the information from them as all dongled that are not registed will be turned off.
contact Rob or Chris Herrod on 0394645100 or email support@sctflashtuning.com

Thanks again for all the posts over the weekend you messages have made a differnce

Ok, well thats great to know, and thankyou for replying to what I have said.
Ill contact my tuner today, and see how it all goes, as I cant afford to upgrade at all in the near future.

Josh

mrbaxr6t · 02-02-2009, 09:42 AM

Thankyou Herrod and SCT. This is a better step take control of who is doing what so then you (SCT) can stop the "pirates". This seems much better ream the dishonest middle men not the customers. I still see it sad that the xcal1's will eventually be phased out, lets hope they don't phase them out for a couple of years at least. Thankyou for seeing that 90 days is far too short a timeframe as everybody has said.

Scott · 02-02-2009, 09:53 AM

I'm glad things appear to be moving forward from the mess of the past few days and am sure that SCT is now aware that the "kneejerk" was not fair and reasonable.

Rob has been in business in Australia for a long time and I am confident he will lend his advice to SCT on how to create a fair and legal migration plan for what may now be obsolete, but still (for many users) relatively new product.

The guys will be well aware that we will scrutinise any plan and will put a lot of homework in before any details are released. Provided it meets in intent of the TPA, I will be happy.

Look forward to seeing this put behind us all.

MNM96 · 02-02-2009, 10:06 AM

Quote:

Originally Posted by roberts

i think the live span of the product should be till the hardware faults not stopping the software, im happy with windows xp on my computer cause it does the job i want it to, im happy with my x2 cause it does the job i want it to if i do choose to upgarde then i will have that option when the time comes not cause a busness wants to see more product

in australia we have a saying "pull your heads in, its not a cattle truck"

Its a pity we don't all take notice of your saying. What have these issues to do with your X2 unit. If you have questions about it, ask your supplier, don't murk the waters with your "What about Me" attitude, as this issue doesn't affect you.

nathen · 02-02-2009, 10:28 AM

what if i buy a xcal 2 right now.how long does that have left?

SpoolMan · 02-02-2009, 10:33 AM

Guys some of you are still more interested in having a rant and playing the post count game.
Read what Charlie says in post 11 together with your tuner and SCT support we all need to work together.
SCT have showed there prepared to listen they haven’t walked away and are working on all our issues.
I know Rob and Charlie and the rest of SCT crew have had little sleep over the weekend, the outcome was a win for all Ford enthusiasts.

Time to forget the blame game, who did what, when, how its irrelevant to this thread.

No rants or insults or it’s a 24-hour holiday.

MNM96 · 02-02-2009, 10:33 AM

Quote:

Originally Posted by nathen

what if i buy a xcal 2 right now.how long does that have left?

Go ask your supplier, don't muddy this thread with garbage not pertaining to it!

geckoGT · 02-02-2009, 10:37 AM

Quote:

Originally Posted by MNM96

Its a pity we don't all take notice of your saying. What have these issues to do with your X2 unit. If you have questions about it, ask your supplier, don't murk the waters with your "What about Me" attitude, as this issue doesn't affect you.

Very good point, X2 is not affected, that has been clear for days. I am sure when we get an answer on the future of X1 that will give a clear indication on what we can expect will happen to X2 in the future.

I suggest we focus on the answer for X1 at the moment, just to simplify things for now, as it is the X1 owners with their heads on the chopping block now. Once there is solid direction for X1, X2 can be sorted out.

As for the answer on X1, I suggest we leave the topic of why things were done alone, it has been done to death and we got our point across. That is why there is now apparently more room for consideration. Lets just move on with what we as the end consumer believe will be fair and equitable for all parties involved and what will wash away the bad taste in our mouths from the last couple of days.

I personally do not have my answer yet, I am giving it careful consideration and have yet to discuss this with my selected tuner. I will most likely put my suggestion forward this afternoon after I have had time to think. I suggest it would be a good time for other X1 owners to do the same so this thread has constructive input rather than going the way the last did.

My 2c

Jason[98.EL] · 02-02-2009, 11:07 AM

Quote:

Originally Posted by nathen

**Rant removed**

i'm sure that if you send an e-mail or call herrod just have a look at herrod's sig and i am sure he will be able to sort something out for you

i am also sure that if the box was origionally done from one of the legit dealers they will be more than happy to unlock it for you

Grimus

:edit here are thier contact details

Australia's No1 Ford Enhancement Specialist
103 Northgate Drive
Thomastown
VIC 3074

Phone: 03 9464 5100
Fax: 03 9464 5166

**CAT600** · 02-02-2009, 11:16 AM

Quote:

Originally Posted by geckoGT

It would appear that we are heading in the right direction for those of us that still have X1, so a big thanks to Herrod and SCT.

A lot of the angst and bad feeling would have been prevented on the last thread if someone had of said that the situation was still under consideration and the 90 day period was not the only answer. The impression that was given was that the 90 day period was the final answer, hence the public reaction.

Anyway, we are now going the right way, we just need to wait and see what this "phase out" program consists of. I just hope that it is a reasonable amount of time.

Mate, I did point this out. MANY times over.

Even Charlie from SCT stated that they would help out in any way possible.

Then Ratter came on and explained the reasons why it happened and that a solution was being worked out.

It is as simple as this:

YE OF LITTLE FAITH

Daniel

geckoGT · 02-02-2009, 11:34 AM

Quote:

Originally Posted by CAT600

Mate, I did point this out. MANY times over.

Even Charlie from SCT stated that they would help out in any way possible.

Then Ratter came on and explained the reasons why it happened and that a solution was being worked out.

It is as simple as this:

YE OF LITTLE FAITH

Daniel

Taken to PM to keep this discussion out of this thread.

bdave351 · 02-02-2009, 11:40 AM

Quote:

Originally Posted by CAT600

YE OF LITTLE FAITH

Daniel

While trying to avoid the rant filter,

Im sorry Daniel, but I also have little faith.

As has been stated this morning by Herrods after his negotiations with SCT they are PHASING out the xcal1's forcing you to buy a new one.
(And thats not phasing out as in stopping selling them like every normal bussiness does, but turning off the ability for them to accept new tunes)

Even if thats now changed to six months, I still find it unacceptable action to take based on the actions of one dumb distributor.

geckoGT · 02-02-2009, 11:45 AM

Quote:

Originally Posted by bdave351

While trying to avoid the rant filter,

Im sorry Daniel, but I also have little faith.

As has been stated this morning by Herrods after his negotiations with SCT they are PHASING out the xcal1's forcing you to buy a new one.
(And thats not phasing out as in stopping selling them like every normal bussiness does, but turning off the ability for them to accept new tunes)

Even if thats now changed to six months, I still find it unacceptable action to take based on the actions of one dumb distributor.

Some fair comments, how about a suggestion of what you see as fair?

Now I am out of here to go and have a chat with my chosen tuner regarding this matter.

bloggs24 · 02-02-2009, 11:59 AM

Quote:

Originally Posted by roberts

i think the live span of the product should be till the hardware faults not stopping the software, im happy with windows xp on my computer cause it does the job i want it to, im happy with my x2 cause it does the job i want it to if i do choose to upgarde then i will have that option when the time comes not cause a busness wants to see more product

in australia we have a saying "pull your heads in, its not a cattle truck"

Exactly, phasing out isnt purposely do something to stop the product from functioning like they used to, forcing people to upgrade. Its letting it run its course without further updates or "support", then its the consumer choice, who bought the product who was given the notion that it would last until the hardware has failed or the lives were up. eventually all the boxes will fail or be over used, this is phasing out, and i hope SCT realises this, as i and many others have no need to spend another $1000 (dont know any buy back plans yet) on an identical product with extra features i have no need for.

BTW, if theyve worked out a plan to weed out any dodgy tuners, why must the X1 still be discontinued, unless its just a way for them to make money from there new product, wasnt copyright the reason?

However they are starting to show a little more respect towards the customers, and i hope something is worked out.

FGII-XR6 · 02-02-2009, 12:01 PM

I great outcome the only bad news is there are still members srying to stir thing up , FFS these guys have worked hard on this and have still been copping flack from some of you ease up guys. thers still seems to be some confusion so I'll try to spell it out so you can all understand it ( please Rob if you can confirm this it will go along way to shutting them up)

the Xcal1 will continue to be tunable and will be able to be unlocked providing it is in accordance with the original parameters ( 5 cars only and previous car returned to factory settings)
All tuners need to register or their dongles will be switched off
an upgrade package is being developed to allow you to move to the Xcal3 for a decent price this will be optional and if you chose to stay with the old unit the tuners will continue to be able to tune / unlock them untill they either reach their 5 car limit or cease to function due to a fault
Xcal 1 units that were pirated and have exceded 5 cars through illegal unocking will become paperweights and you will need to take it up with the ( un named) shonky operator who caused all this in the first place

please guy stop the insults or this thread will be closed too if you have nothing constructive to say say nothing to quote Abraham Lincoln
'Tis better to be silent and be thought a fool, than to speak and remove all doubt

**CAT600** · 02-02-2009, 12:10 PM

Quote:

Originally Posted by bdave351

While trying to avoid the rant filter,

Im sorry Daniel, but I also have little faith.

As has been stated this morning by Herrods after his negotiations with SCT they are PHASING out the xcal1's forcing you to buy a new one.
(And thats not phasing out as in stopping selling them like every normal bussiness does, but turning off the ability for them to accept new tunes)

Even if thats now changed to six months, I still find it unacceptable action to take based on the actions of one dumb distributor.

There are two issues here:

1) (un named) and some of their dealers doing the wrong thing and getting everybody shut down on the spot. This is being resolved NOW
2) The gradual phase out of Xcal1's. This is going to happen anyway.

It happened in the US and it will happen here...... eventually. Dont assume that everything will last forever in life, I gave analogies of similar situations in life and people attacked the period of phase out, now that the phase out timeframe is being addressed, people will flip back to the "that's the way I bought it and it should last forever".

People need to get over it, make the most of now, plan for later and then look forward to the future developments and functionality of X3.

Back to the circle........Your Xcal1 will work till the day it dies.

Daniel

flappist · 02-02-2009, 12:19 PM

Thank you Rob and thank you Charlie. My faith has been restored.

I suspect whomever the bad guy was, they have been sorted accordingly and can no longer present a problem for legitimate users.

P.S. How can I get a new sticker for the front of my X1 so it no longer advertises the bad guys

Bucknaked · 02-02-2009, 12:41 PM

Quote:

Originally Posted by flappist

P.S. How can I get a new sticker for the front of my X1 so it no longer advertises the bad guys

Everyone uses stickers these days. Go old school and use Liquid paper :hihi:

05_ENFORCER · 02-02-2009, 12:42 PM

Very subtle Flappist

blueoval · 02-02-2009, 12:44 PM

This is positive news for me. I will be waiting with keen interest to see if something amicable comes from this. Thanks for listening to us SCT and Rob.

flappist · 02-02-2009, 12:46 PM

Quote:

Originally Posted by Bucknaked

Everyone uses stickers these days. Go old school and use Liquid paper :hihi:

Ah so that is what the LP stands for in LPG....

Jake F6 · 02-02-2009, 01:21 PM

Ok. This is movement in the right direction. Thanks to Rob & Charlie.

Things that remain un-answered are:

a) Phase out period for XCAL1
b) Swap over arrangement from XCAL1 to XCAL3
c) Mechanism for moving existing custom tunes from XCAL1 to XCAL3

I strongly beleive that legitimate owners of XCAL1 should be provided with XCAL3 swap over at no cost, given that this phase out is being performed in these exceptional circumstances solely to assure SCT revenue stream. Also existing custom tunes on XCAL1 need a mechanism to move to XCAL3, so that they are not lost.

I also suggest that SCT products are sold with "end of life" date to ensure that this is known to the end consumer upon product purchase, rather than a nasty surprise at some random time.

XRQTR · 02-02-2009, 01:36 PM

I think "No Cost" is a little extreme and too much to ask for but definitely a "Low Cost" change over should be considered, as I have said something around the $500 mark which might include a touch up of the tune and a dyno run.

F6 R-Spec · 02-02-2009, 01:40 PM

Quote:

Originally Posted by Jake XR6T

I also suggest that SCT products are sold with "end of life" date to ensure that this is known to the end consumer upon product purchase, rather than a nasty surprise at some random time.

Lucky for me that i didnt purchase one, and i have waited.

But who is going to guarantee me that this is not going to happen again (if lets say i purchase an Xcal 3 ).

I don't have intensions of spending $900 (or what ever retail price they are) every 4-5 years just so i can re tune MY car.

$900 dollars + custom tune is a lot of money for your every day family man.

Please think it over long turn and not a quik money turn over.

Thanx regards mick.

bloggs24 · 02-02-2009, 01:54 PM

I think you should get the amount u paid off the new one as long as you have proof of purchase.

genebaby · 02-02-2009, 02:10 PM

I think $500 is too much to "upgrade" to Xcal3. It's a blow to those that paid $1300 or $1000 when Xcal1 was new and all we had, and it's a blow to those that just bought one very recently for around $600, ie, almost as much again.

I would be prepared to pay $200 for an Xcal3 unit. I bought my Xcal one from Herrod, legitimately and it's only ever been used on the one car.

flappist · 02-02-2009, 02:38 PM

Quote:

Originally Posted by genebaby

I think $500 is too much to "upgrade" to Xcal3. It's a blow to those that paid $1300 or $1000 when Xcal1 was new and all we had, and it's a blow to those that just bought one very recently for around $600, ie, almost as much again.

I would be prepared to pay $200 for an Xcal3 unit. I bought my Xcal one from Herrod, legitimately and it's only ever been used on the one car.

Bastards.....

I paid $88,000 for a BA GT-P and then 18 months later the bastards wanted another $40k for a new Mk2.........
I bought mine legitimately from a FPV dealer and it has only ever been driven in one country....

**CAT600** · 02-02-2009, 02:40 PM

Quote:

Originally Posted by flappist

Bastards.....

I paid $88,000 for a BA GT-P and then 18 months later the bastards wanted another $40k for a new Mk2.........
I bought mine legitimately from a FPV dealer and it has only ever been driven in one country....

GOLD!

Daniel

mrbaxr6t · 02-02-2009, 02:51 PM

how many threads have to go on lock before people learn that it has happened, herrod and sct are likely addressing the situation, and they have stated in this very forum that the xcal1's will continue beyond their 90 days hardcut limit, I imagine that SCT/Herrod will be monitoring the situation VERY closely and I believe that if it is possible for them to allow the continuance of the use of xcal1's without hurting future revenue then they may very well do that, if people start resetting them again and stuff then SCT will rightly get very annoyed, and kill xcal1's. They look to be giving us the chance to do the right thing, if you own an xcal1 and you know of somebody resetting them etc.. report it to SCT anonymously. Working with them may very well restore their confidence in us.

loony888 · 02-02-2009, 02:57 PM

Quote:

Originally Posted by bdave351

While trying to avoid the rant filter,

Im sorry Daniel, but I also have little faith.

As has been stated this morning by Herrods after his negotiations with SCT they are PHASING out the xcal1's forcing you to buy a new one.
(And thats not phasing out as in stopping selling them like every normal bussiness does, but turning off the ability for them to accept new tunes)

Even if thats now changed to six months, I still find it unacceptable action to take based on the actions of one dumb distributor.

that's not the way it reads,
rob herrod has stated there will be no 90 day limit, however you need to get your box registered through a tuner within a few weeks or the dongle that has been turned on will be turned off again (whatever the hell that means) which is fair enough, if they have had issues with piracy and they have appointed a new distributor they want to get their house in order and know what they have out there.
rob has also stated that he and sct are working on a fair phase out of the xcal1, what that does that mean? who knows, it doesn't sound like rob and sct know yet so how about taking things one at a time, we have our boxes back on, the phase out is in the future, who knows what will happen in the future armageddon could happen tomorrow.

having said all that, i for one will not buy or upgrade any sct product from anyone, ever. the farcical situation that has gone on the last few days has highlighted the selfish and unprofessional view sct have towards their customers. i will find an alternative.

paul.