So I bought a Jeep......

[GasoLane]

Would members please stick to the original subject and stop turning this thread into a spitting contest.

Otherwise it may have a very short life.

[LyleXR8]

Originally Posted by chevypower

Good thing Ford hasn't ever had any reliability issues. You never hear anyone bashing the stereotypically unreliable Ford!

You haven't been on any Holden forums then!! Hahaha

[LyleXR8]

Go for a drive in Perth and there are grand Cherokees everywhere, the general manager was about to beat me with her bag when I was saying "there a jeep" to everyone I saw

[rst2000]

Originally Posted by LyleXR8

You haven't been on any Holden forums then!! Hahaha

Or a Mazda Forum....Do a search on there problematic diesel engine for starters...

[Kieron]

Originally Posted by tempted

I wasn't comparing Jeep to Falcon, I was comparing it to every other manufacturer.

I take interest in these matters because I like to expose these cars for the garbage that they really are. Unlike others, I don't get sucked in by slick marketing campaigns and can see right through them.
For years we have had to put up with criticism of local cars and how inferior they are to imports. I take great delight in proving how wrong people are about this.

What's your experience with the current Jeep range tempted?

[Kieron]

Originally Posted by tempted

Personally none of course, as I would never be stupid enough to part with my hard earned money for one.
There are enough horror stories out there to be able to form an opinion without needing to own one....unless you are suggesting the horror stories are all false and it's just a great big conspirasy against Jeep.

Didn't say anything of the sort, you seem to have a strong anti Jeep opinion so was wondering what real experience you have.

As you noted, you clearly don't and have formed your opinion by looking for Jeep horror stories yet your seemingly ignoring all the good stories from OWNERS and a mechanic who services 5 of these vehicles. Therefore, i'd suggest your opinion is unbalanced.

I'd suggest the biggest problem in recent years with Jeep Australia is Clyde Campbell (Google his exploits). He was successful in promoting the brand but it was all about sales (making $$), the backup was very poor (cost $$) and Jeep dealer service was rubbish as a consequence. Owners become frustrated when they take their vehicles back with a warranty issue time and time again hence many of these horror stories.

Clyde and his successor Veronica Johns have gone and the current FCA chief has made big changes to Jeeps backup and this is quite noticeable at the dealers, they are quite willing to do a little extra now, for instance, I had them install the wiring loom to actuate dynamic gridlines on my Larado which doesn't have them) - its a half day job.

That's not to say the vehicles themselves don't have issues, they do like other brands but its the way the company deals with these issues that generates some of these 'horror stories'.

[Matty4]

Originally Posted by sprintman1

I have empirical data and service experience to back my hypothesis. You have..........

...an open mind.

[MR REKLAW]

Has the OP made the right choice?

Only time will tell!

What you have to remember,is that he has bought the vehicle,not you.

Yes there is a lot of,horror stories about Jeep,but you will find horror stories,on any car forum,world wide.

Some of you will never,own a Jeep this being based,on known factual issues.

But for those who have,or will buy a Jeep in the future and never have a issue,it is a moot point.

The OP stated clearly,he bought a Jeep he didn't buy it,to please the AFF masses,
he bought it because it ticked,all the boxes in a vehicle,that meets his needs,not everyone else.

If you don't like the fact,that he bought a Jeep! one word TUFF,the OP hasn't turned around and said,he doesn't the like the fact,that you drive around in poorly,designed Australian car.

So the fact is the OP bought a Jeep and others haven't,so show a little respect,for each others individualism.

[Bossxr8]

Originally Posted by Kieron

Didn't say anything of the sort, you seem to have a strong anti Jeep opinion so was wondering what real experience you have.

As you noted, you clearly don't and have formed your opinion by looking for Jeep horror stories yet your seemingly ignoring all the good stories from OWNERS and a mechanic who services 5 of these vehicles. Therefore, i'd suggest your opinion is unbalanced.

I'd suggest the biggest problem in recent years with Jeep Australia is Clyde Campbell (Google his exploits). He was successful in promoting the brand but it was all about sales (making $$), the backup was very poor (cost $$) and Jeep dealer service was rubbish as a consequence. Owners become frustrated when they take their vehicles back with a warranty issue time and time again hence many of these horror stories.

Clyde and his successor Veronica Johns have gone and the current FCA chief has made big changes to Jeeps backup and this is quite noticeable at the dealers, they are quite willing to do a little extra now, for instance, I had them install the wiring loom to actuate dynamic gridlines on my Larado which doesn't have them) - its a half day job.

That's not to say the vehicles themselves don't have issues, they do like other brands but its the way the company deals with these issues that generates some of these 'horror stories'.

Going off recent articles in carsguide (I know, I know), things seems to have not changed one bit with Jeep. Apparently a lot of Jeep dealers are scathing of the lack of support they get from head office, not to mention the ridiculous waiting times to get parts bought in. Seems very little has changed.

[Kieron]

Originally Posted by Bossxr8

Going off recent articles in carsguide (I know, I know), things seems to have not changed one bit with Jeep. Apparently a lot of Jeep dealers are scathing of the lack of support they get from head office, not to mention the ridiculous waiting times to get parts bought in. Seems very little has changed.

Unfortunately, some twat drove into the side of mine last week, 10 days to get the parts (front RHS fender+ associated trim, lower windscreen plastic trim) because they had to come from the Eastern states by truck. Bonnets, chrome trim, badges was available in Perth. I also had some internal trim replaced due to a third party damaging it, all available in Perth.

I'm not saying there isn't issue still, just reporting my very recent experience.

[FTE217]

Originally Posted by tempted

Personally none of course, as I would never be stupid enough to part with my hard earned money for one.
There are enough horror stories out there to be able to form an opinion without needing to own one....unless you are suggesting the horror stories are all false and it's just a great big conspirasy against Jeep.

but your stupid enough making comment on something you have had no ownership experience of
Quoted in a previous post of yours
"I take interest in these matters because I like to expose these cars for the garbage that they really are. Unlike others, I don't get sucked in by slick marketing campaigns and can see right through them.
For years we have had to put up with criticism of local cars and how inferior they are to imports. I take great delight in proving how wrong people are about this."

Maybe your girlfriend or wife ran off with a JEEP owner to get away from a bitter

[LyleXR8]

How's this for a plan, first 3 years you have warranty, they fix **** for you for free, at the end of 3 years if its a lemon, get rid of it, new jeep, new car, new brand whatever you feel like, if it's been trouble free keep it or get another jeep, same situation that every person that buys a car deals with either new or secondhand, I had a XR8 I bought new in 04 by 06 it was gone, to much wrong with it, bought a SS, still have it now and just clicked over 10 years old, only done the cooling system and aircon which I think is well and truly fair after 10 years in Kalgoorlie heat, I haven't even changed a globe in it! My AU XR8 I've had for 8 years, same story, it's cost me a power steer pump and air con compressor after 15 years of use,

[Matty4]

Originally Posted by tempted

I don't recall any of my posts being personal attacks on people

Well, you kinda did, insinuating all Jeep owners as stupid.

Originally Posted by tempted

I would never be stupid enough to part with my hard earned money for one.

Personally I find it funny that all the bagging is about Jeep, when in reality Jeep is just a make of vehicle, just like Ford, GM, Toyota etc...
I'm no fan of Falcons, but then I don't slag off Ford as crap, because they do have some great vehicles.
Jeep also have some crap vehicles, Patriot, Compass etc

[Burnout]

Had a call from a mate, just last night, in fact. He's been winging to Jeep about the rear brakes on his jeep for about 12 months, it's a manual.

Anyhow, yesterday he left it parked in his driveway, yes, sloping, in neutral, hand brake engaged and yes at some stage it rolled down the drive across the suburban street and down into the gully full of scrub opposite his house.

He managed to get it outa there but the back of the thing is a mess.

[Express]

Originally Posted by Burnout

Had a call from a mate, just last night, in fact. He's been winging to Jeep about the rear brakes on his jeep for about 12 months, it's a manual.

Anyhow, yesterday he left it parked in his driveway, yes, sloping, in neutral, hand brake engaged and yes at some stage it rolled down the drive across the suburban street and down into the gully full of scrub opposite his house.

He managed to get it outa there but the back of the thing is a mess.

He suspects it has a brake problem and he leaves it out of gear on a slope was he hoping for a right-off?

[Vesper Martini]

Originally Posted by Burnout

Had a call from a mate, just last night, in fact. He's been winging to Jeep about the rear brakes on his jeep for about 12 months, it's a manual.

Anyhow, yesterday he left it parked in his driveway, yes, sloping, in neutral, hand brake engaged and yes at some stage it rolled down the drive across the suburban street and down into the gully full of scrub opposite his house.

He managed to get it outa there but the back of the thing is a mess.

How old is this Jeep..? and what Model

what do year mean he managed to get outa there? did he jump?

or if its parked up engine off normal practice in a manual is to put it in gear as an extra security. especially if there is concern with the brakes.

so why is the Car at Fault here?

[GasoLane]

Originally Posted by Bevsta007

what do year mean he managed to get outa there? did he jump?

I think Burntout said "he managed to get IT outa there"

[Vesper Martini]

sorry, must put my Glasses on!

[Grunter]

Originally Posted by tempted

You mean a 'write off?'
You can't really blame the bloke if that was the case. He was probably at his wits end as Jeep couldn't or wouldn't fix his brakes properly.
The more I read the more it becomes apparent to me that Jeep is completely devoid of any morals and ethics and simply washes their hands of their customers as soon as a sale has been made. Then again, they did have a ceo who was allegedly living the high life on the company's expense account, so nothing should really come as a surprise.

IF you are really that concerned about people buying Jeep and/or actually want to know about the level of issues, jump over to jeepgarage.org and have a read (not only the issues, but the very many happy owners (and from people that actually have or do own a Jeep). Look across ALL recent models not just one.

Basing your thoughts about Jeep's on a couple of news reports, or basing current thinking on old models, or thinking the all Jeep models are having major issues, is just plain wrong.

Yes they have issues, yes some more than others, yes a couple of people out there are not happy with the level of service, response they may have received from FCA. But seriously, some of the comments and generalisations on this thread are Hulk worthy (aka no basis in reality).

Given your previous comment being "For years we have had to put up with criticism of local cars and how inferior they are to imports. I take great delight in proving how wrong people are about this" I don't hold much hope that you will actually do the above, but whilst I don't expect it to change your opinion, at least you'll be basing your opinion on actuals, not just a couple of media reports (which for other brands there are plenty recent ones out there), or some other pie in the sky stuff.

Good luck!

[Ben73]

Originally Posted by tempted

Personally none of course, as I would never be stupid enough to part with my hard earned money for one.
There are enough horror stories out there to be able to form an opinion without needing to own one....unless you are suggesting the horror stories are all false and it's just a great big conspirasy against Jeep.

For every 1 horror story you hear there are probably 50 owners who have had no problems at all, so they don't go online saying how they bought the car and it hasn't broken down yet.

I have heard some horror stories of Ford products. But most of this forum seam not to have any horror stories to tell.

[ronwest]

I have never owned a Jeep but there's a couple of things that would make me wary of buying one.

My son-in-law bought a new 300S 18 months or so ago. A couple of small issues plus an auto transmission that didn't seem to know which gear it should be in.

Dealer made his life a misery. S-I-L ended up escalating it to the QLD Chrysler Rep who intervened with the dealer on his behalf. Long story short - nothing much improved.

SIL traded 300S 6 months ago. Couldn't take any more crap.

More recently, I had an ex-Chrysler/Jeep/Whatever salesman through work. Different dealer than SIL's but much the same story. He ended up leaving and going to a Hyundai dealership because of the constant harassment by unhappy customers (plus the **** way the employer treated staff).

I'll be buying a new car after xmas. I don't mind 300S's or Jeeps but I really don't want to be on the wrong side of a **** dealer if there's a prob. Same for any car but there seems to be enough anecdotal evidence regarding Chry/Jeep customer service to make me think twice.

[mike_nofx]

Originally Posted by Burnout

Had a call from a mate, just last night, in fact. He's been winging to Jeep about the rear brakes on his jeep for about 12 months, it's a manual.

Anyhow, yesterday he left it parked in his driveway, yes, sloping, in neutral, hand brake engaged and yes at some stage it rolled down the drive across the suburban street and down into the gully full of scrub opposite his house.

He managed to get it outa there but the back of the thing is a mess.

Had a mate come pick me up in my Falcon, stopped on a small slope, engaged the handbrake, he put it in N and jumped out of the drivers seat and into the passengers seat... As I quickly ran over to the drivers side to engage the foot brake before it rolled into a brand new car at the dealership!

Thats my mate with no experience with Falcons and their ****** Handbrakes (when not properly adjusted that is, as 90% arent)

But YOUR mate has no excuse, he owns the JEEP.

This pic is taken from the owners manual of my Jeep, clearly stating to park in first - Feel free to show it to him.

[GasoLane]

Originally Posted by mike_nofx

Had a mate come pick me up in my Falcon, stopped on a small slope, engaged the handbrake, he put it in N and jumped out of the drivers seat and into the passengers seat... As I quickly ran over to the drivers side to engage the foot brake before it rolled into a brand new car at the dealership!

I'm afraid that your Falcon wouldn't pass the annual roadworthy here in NSW

[mike_nofx]

Originally Posted by GasOLane

I'm afraid that your Falcon wouldn't pass the annual roadworthy here in NSW

I'm in NSW. I usually adjust it up for the inspection if required. Adjusted it lasts good for the most part of a year.
Though having said that, I do go to a place who doesn't really look things over too closely. At best he will say "Car passed, but adjust that handbrake".

[qdda5]

Well, There's some great feedback as usual. Seems positive overall so that is a good thing. To me the stigma is based more upon the older model Jeeps rather than the newer ones. Personally I think Jeep have cleaned up there act considerably. 9k and still going strong for me. Grand Cherokee suits my needs perfectly. I feel the power figures are understated and would love to throw on a Dyno. Have had my share of modified cars and this isn't bad for what its having to haul around. The Penstar motor shines right there.
Space, ride, power, balance and economy tick all the right boxes for me.
As well as some quirky stuff that keeps me entertained.
Air con is outstanding!!!!!!!!

One thing I will share is the reason I bought the Jeep in the first place.
I am 50 and have been pretty much a Ford man all my life. Have been waiting for the Mustangs to arrive in Aus since I was a kid like most others on his site. I started having issues with my hip and went to see a specialist about it. Yep, hip replacement. Not one side but both .... Bugger. One will be happening soon and the other prob 5 years away. My dreams of a Mustang shattered. I have waited forever now Im too old to have one. Lol. Would get in but getting out a task in itself.
Anyway, I liked the look of the GC and couldn't be happier.
Maybe I could put a lift kit in the stang.
Thanks again for the feedback guys. FFS is an amazing site and I always enjoy being apart of it.
Cheers

[steve.zissou]

so i just droped my jeep off for its first dealer service. I have 80k on it now. Servicing it locally until now.

after lots of research (and no way i am going back to castle hill dealer) i choose mcarthur chrysler. well see how that goes but they have a good rep and were pretty good when dropping it in (knew straight away the gear box didnt need a change if it was done previously per the book)


warranty issues to be fixed (never been to dealer for a fix yet so i have saved them all up)

drivers seat not working (loose wires)
rear shock mounts (known issue .... now but was a struggle for owners to get a solution for years)
car looses all power for 5 minutes once a month (loose terminal i think but it is under the drivers seat so they can look at it)
electric throttle fault (just started yesterday if you give it the beans) - no idea
crusie control not working property (just needs a flash - known issue)

Sounds a lot but not that bad for one of the first of that model/spec. I usually dont stress and wait for issues to get sorted and then take it in so the dealer knows what they are doing.

got to say its still a great car and i love driving it. and if you do your own service (under the supervision of a licenced mechanic) they are cheap to maintain. (except for spares which are becoming better priced and easier to get)

[snowcone]

I had the older style Cherokee for about 3 months.
That was all I could handle owning it for with all the faults.
The dealer didn't seem to be able to fix them and Jeep didn't bother even getting back to me until 2 months after I had sold it.
Besides overheating and shutting down constantly, faulty sensors, and other annoying things, the biggest bugbear was the transmission that didn't know what gear it needed to be in. It spent the whole time upshifting and then downshifting if you drove over a match head.
Lost money but pleased to be out of it.

[Vesper Martini]

Originally Posted by snowcone

I had the older style Cherokee for about 3 months.
That was all I could handle owning it for with all the faults.
The dealer didn't seem to be able to fix them and Jeep didn't bother even getting back to me until 2 months after I had sold it.
Besides overheating and shutting down constantly, faulty sensors, and other annoying things, the biggest bugbear was the transmission that didn't know what gear it needed to be in. It spent the whole time upshifting and then downshifting if you drove over a match head.
Lost money but pleased to be out of it.

sorry Cherokee's were pretty rubbish, don't compare them to the new Grand Cherokees

[rst2000]

Originally Posted by steve.zissou

so i just droped my jeep off for its first dealer service. I have 80k on it now. Servicing it locally until now.

after lots of research (and no way i am going back to castle hill dealer) i choose mcarthur chrysler. well see how that goes but they have a good rep and were pretty good when dropping it in (knew straight away the gear box didnt need a change if it was done previously per the book)


warranty issues to be fixed (never been to dealer for a fix yet so i have saved them all up)

drivers seat not working (loose wires)
rear shock mounts (known issue .... now but was a struggle for owners to get a solution for years)
car looses all power for 5 minutes once a month (loose terminal i think but it is under the drivers seat so they can look at it)
electric throttle fault (just started yesterday if you give it the beans) - no idea
crusie control not working property (just needs a flash - known issue)

Sounds a lot but not that bad for one of the first of that model/spec. I usually dont stress and wait for issues to get sorted and then take it in so the dealer knows what they are doing.

got to say its still a great car and i love driving it. and if you do your own service (under the supervision of a licenced mechanic) they are cheap to maintain. (except for spares which are becoming better priced and easier to get)

So did all the known and warranty issues get rectified at service?

[snowcone]

Originally Posted by Bevsta007

sorry Cherokee's were pretty rubbish, don't compare them to the new Grand Cherokees

But I still paid good money for it and it was a lemon that Jeep wouldn't support.
Not much has changed here!