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Old 18-06-2007, 07:31 PM   #1
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ever since sunday mi telstra prepaid keeps telling me that "you need to be a prepaid plus user to use this service" when i go to check my credit...HELP : : : : : : : : : : : : : : : :

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Old 18-06-2007, 07:35 PM   #2
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Tried calling telstra and asking them... would make sence to me.
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Old 19-06-2007, 10:23 AM   #3
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Quote:
Originally Posted by MYGT05
Tried calling telstra and asking them... would make sence to me.
It would, but lets look at the advantages and disadvantages here:

Would you rather ask a us, who speak english and understand english and may have had the problem before, Or waste 10 hours of your day ringing some idian call-centre to have them tell you, "Sorry, Phone Broke, want new one?"
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Old 19-06-2007, 10:40 AM   #4
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Quote:
Originally Posted by G.J.Tuddy
It would, but lets look at the advantages and disadvantages here:

Would you rather ask a us, who speak english and understand english and may have had the problem before, Or waste 10 hours of your day ringing some idian call-centre to have them tell you, "Sorry, Phone Broke, want new one?"
Ummm.....yeah.....okay then

If you don't want to chance spending a lot of time on the phone, go to a Telstra shop. Without speaking to your service provider there is zero chance of getting it sorted.

This could be as simple as the phone not reading the SIM correctly, or even a faulty SIM, or phone.

How long since you recharged your card?
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Old 19-06-2007, 11:14 AM   #5
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My telstra pre paid mobile phone was doing something similar on sunday.
the mrs played round with it then pulled out the sim card and restarted it.
fixed the problem.
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Old 19-06-2007, 04:14 PM   #6
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alrady pulled sim out/has 3 deep lines on the sim....and ancient 3315 wont read sim at all....cause of problem?...but i can still send and recieve calls and text
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Old 19-06-2007, 05:57 PM   #7
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Quote:
Originally Posted by G.J.Tuddy
It would, but lets look at the advantages and disadvantages here:

Would you rather ask a us, who speak english and understand english and may have had the problem before, Or waste 10 hours of your day ringing some idian call-centre to have them tell you, "Sorry, Phone Broke, want new one?"
You forgot the most important ingredient on the Forums - plenty of "Monday's Experts" _2:
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Old 19-06-2007, 08:42 PM   #8
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peice of ****'s actually working again...i didnt do anything...it just suddenly works
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